Right of withdrawal

In accordance with the Distance Selling Regulations 2000 you have the right to cancel your order for up to 14 days after the day upon which you receive the goods.

To cancel your order you must inform us either in writing, or by email sent to :

customerservice@homemate-shop.co.uk

We will arrange with you for the goods to be collected from the delivery address, and will then refund the total amount paid for the goods, less the cost incurred by us for collection (this cost is the charge made to us by the delivery company and will depend on the size of your order). All goods must be re-packed as they were received. Refunds will be made to the payment card that was initially used to make the purchase, within 14 days of cancellation.