Privacy policy  is committed to protecting your privacy. We use information we collect from you to process your order. We do not sell, trade, or otherwise dispose of your personal information.

The information we collect:

  • When you place your order we require personal and payment information which allows us to process and fulfil your order
  • Once you have placed an order we may personalize your shopping experience by using your purchases to shape our recommendations about other products or services which might be of interest to you. We may also monitor site navigation to help us develop the most effective design and layout of the website.
  • We may also use the information we collect to occasionally notify you about important functionality changes to the web site, new products or services and promotional activities.

Protection of your information

All the information you provide will be treated in the strictest confidence. We will take all reasonable steps to protect it. We cannot guarantee the security of any data you provide online and you accept the inherent risk of providing information and dealing online over the internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.

What about "cookies"?

"Cookies" are small items of data stored by your browser on your computer's hard drive. Our cookies enable us to provide a better shopping experience for you. If you prefer that cookies are not saved in this way you should be able to adjust your browser to stop it accepting cookies.


You have the right to find out the personal data (as defined in the Data Protection Act) that we keep about you upon receipt of a written request and payment of a fee. Please write to P&A Home Mate Ltd. 34 Abbey Way, Kingston Upon Hull, HU51DA

This website uses etracker technology ( by which anonymous data is collected and saved for marketing and optimisation purposes. All visitor data is saved using an anonymous user ID to aggregate a usage profile. Cookies may be used to collect and save this data, but the data is not personally identifiable. The data will not be used to identify a visitor personally and is not aggregated with any personal data. The collection and storage of data may be refused at any time, with effect for the future.